Room Attendant

Sage Hospitality - Philadelphia, PA

Full-time

Philadelphia, PA

Accommodation

About the position

The Room Attendant at The Logan Philadelphia is responsible for maintaining the cleanliness and orderliness of guest rooms and public areas to ensure guest satisfaction and uphold the hotel's standards of service. This role involves a variety of cleaning tasks, restocking supplies, and ensuring that all areas are presentable and welcoming for guests.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, and maintains carts and storerooms in a clean and orderly fashion.
• Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools to reach hard-to-reach areas.
• Washes shower walls and tubs, cleans toilets and stall walls, wipes exposed pipes, cleans mirrors, sinks, and walls to ensure sanitary conditions.
• Replaces towels, soaps, and all room amenities, restocking literature that has been removed or is soiled and torn.
• Washes all hard floor areas by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners.
• Strips beds of all linen and remakes with fresh linen, checking bedspreads, blankets, and bed pads for cleanliness.
• Lifts mattresses to check for soil between mattresses and under beds.
• Checks closets for cleanliness, wiping closet doors, handles, and overhead shelves, and restocking guest room supplies.
• Vacuums rooms, public areas, and hallways, operating vacuums weighing up to 25lbs and moving heavy furniture as needed.
• Inspects all door and window locks to ensure they are in working order and alerts management to any unsecured or unsafe situations.
• Inspects all room equipment (TV, lights, faucets, radios) to ensure proper working order and reports deficiencies to management.
• Secures and maintains custody of equipment, keys, and supplies at all times.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Performs other duties as assigned by management.

Requirements

• No formal education or training required.
• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
• Ability to understand and follow verbal/written instructions and communicate both verbally and in writing.