Room Attendant

$35,360 - $35,360/Yr

Sage Hospitality Group - Fort Collins, CO

Full-time - Entry Level

Fort Collins, CO

Food Services and Drinking Places

About the position

The Room Attendant at The Elizabeth Hotel & Emporium is responsible for ensuring guest satisfaction through the cleanliness and preparation of guest rooms. This role involves maintaining high standards of cleanliness and propriety, contributing to the overall guest experience and maximizing hotel revenues.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, and maintains carts and storerooms in a clean and orderly fashion.
• Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools for hard-to-reach areas.
• Washes shower walls and tubs, cleans toilets and stall walls, wipes exposed pipes, cleans mirrors, sinks, and walls to ensure sanitary conditions.
• Replaces towels, soaps, and all room amenities, restocking literature that has been removed or is soiled and torn.
• Washes all hard floor areas by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners.
• Strips beds of all linen and remakes with fresh linen, checking bedspreads, blankets, and bed pads for cleanliness.
• Lifts mattresses to check for soil between mattresses and under beds.
• Checks closets for cleanliness, wiping closet doors, handles, and overhead shelves, and restocking guest room supplies.
• Vacuums rooms, public areas, and hallways, operating vacuums weighing up to 25lbs and moving heavy furniture to vacuum under and around it.
• Inspects all door and window locks to ensure they are secure and alerts management to any unsafe situations.
• Inspects all room equipment (TV, lights, faucets) to ensure proper working order and reports deficiencies to the Executive Housekeeper.
• Secures and maintains custody of equipment, keys, and supplies at all times.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Performs other duties as assigned by management.

Requirements

• No formal education or training required.
• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
• Ability to understand and follow verbal/written instructions and communicate effectively.

Benefits

• Medical, Dental, Vision insurance
• Health savings and flexible spending accounts
• Basic life and AD&D insurance
• Short- & long-term disability
• Mental health resources including an Employer Assistance Program (EAP)
• Paid time off (PTO), sick pay, and holiday pay
• Eligible to participate in the company's 401(k) program with employer matching
• Free Employee Meals (Wednesdays - Sundays)
• Tuition Reimbursement
• Discount rates on Sage and Marriott hotels and Sage Restaurants
• Employee referral Bonus program ($500 for hourly roles and $1000 for salaried roles)