Room Inspector - Marriott Champions Circle, Fort Worth

About the position

The Room Inspector at Marriott Hotel & Golf Club at Champions Circle is responsible for overseeing the housekeeping operations, ensuring that rooms meet the hotel's cleanliness and quality standards. This role involves assigning tasks to cleaning personnel, inspecting rooms, and addressing guest complaints related to housekeeping services. The position requires strong leadership and communication skills to effectively manage the housekeeping team and collaborate with other hotel departments.

Responsibilities

• Assigns work to cleaning personnel and trains personnel in housekeeping duties.
• Posts room occupancy records.
• Adjusts guests' complaints regarding housekeeping service or equipment.
• Writes requisitions for room supplies and furniture renovation or replacements.
• Examines carpets, drapes and furniture for stains, damage or wear.
• Checks and counts linens and supplies.
• Records inspection results and notifies cleaning personnel of inadequacies.
• Communicates with other hotel departments regarding problems which need their attention.
• Ensures all equipment is properly maintained and secured.
• Ensures Lost and Found procedures are followed.
• Aids in budget control through supervision of employees use of linen, supplies and equipment.
• Ensures key control policies.
• Abides by the regulations of the material safety data sheet when using chemicals.
• May perform cleaning duties.
• Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Takes the initiative to greet guests in a friendly and warm manner.
• Performs other related duties as required.

Requirements

• Minimum of 1 year in a Housekeeping role preferred but not required.
• Minimum of High School education or GED.
• Strong leadership, management, organizational and communication skills.
• The ability to spot and resolve problems efficiently.
• Excellent verbal and written communication skills.
• The ability to deliver results.
• The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
• The ability to multitask and prioritize.

Benefits

• Paid parental leave
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance