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Room Service Salt & Ivy - Beau Rivage
$13,811 - $13,811/Yr
MGM Resorts International - Biloxi, MS
posted 2 months ago
Full-time - Entry Level
Biloxi, MS
Accommodation
About the position
As a Room Service Food Server at MGM Resorts International, you will play a vital role in creating memorable dining experiences for guests in their hotel rooms. This position involves taking and delivering food orders, ensuring guest satisfaction, and maintaining cleanliness in assigned areas. The role requires a friendly demeanor and the ability to anticipate guest needs while working collaboratively with the culinary team.
Responsibilities
- Take and deliver orders placed by guests dining in their hotel rooms.
- Finalize checks for guest orders.
- Perform side work and general cleaning of assigned stations.
- Greet and engage with guests, maintaining a friendly and welcoming atmosphere.
- Anticipate guest needs and provide exceptional service.
- Efficiently secure payment for orders.
- Communicate with management, chefs, and culinary staff to address guest requests and issues.
Requirements
- Detail-oriented with a strong focus on guest satisfaction.
- Ability to work as part of a team in a fast-paced environment.
- Strong communication skills to interact with guests and staff.
Nice-to-haves
- Previous experience in food service or hospitality industry.
- Knowledge of menu items and dining services.
Benefits
- Wellness incentive programs for physical and mental health.
- Discounts on hotel, food and beverage, retail, and entertainment.
- Free meals in the employee dining room.
- Health and income protection for eligible employees.
- Education reimbursement programs.
