This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
The position involves assigning rooms according to guest requests and preferences whenever possible. Responsibilities include pre-registering designated guests, preparing key packets, and organizing check-in/pre-registration procedures for arriving groups. The role requires reviewing, tracking, and accommodating requests for room/check-out changes, confirming reservations and cancellations, and reviewing out-of-order rooms daily. It is essential to ensure that rates match market codes and document exceptions, verify and adjust billing for guests, and file guest paperwork or documentation. The position also involves setting up and processing all guest check-ins/check-outs, activating room keys, securing valid payment, identifying any over-commitments, performing duplicate reservation checks, blocking rooms, and running daily reports. Following up with guests to ensure their requests or problems have been met to their satisfaction is also a key responsibility. Additionally, the role requires receiving, recording, and relaying messages accurately, completely, and legibly.
