Rosin Eyecare- Patient Care Coordinator

EssilorLuxottica - Aurora, CO

Full-time - Entry Level

Aurora, CO

About the position

The Patient Care Coordinator at Rosin Eyecare plays a crucial role in delivering exceptional customer service and supporting the overall patient experience. This position is focused on ensuring that patients receive the highest quality of care while navigating their eye health services. The coordinator will work closely with a team of healthcare professionals to facilitate appointments, manage patient inquiries, and contribute to a welcoming environment that reflects the company's commitment to treating patients like family.

Responsibilities

• Facilitate patient appointments and manage scheduling effectively.
• Provide exceptional customer service to patients and address their inquiries.
• Assist in the coordination of eye health services and ensure a smooth patient experience.
• Support the team of Optometrists and Ophthalmologists in daily operations.
• Maintain accurate patient records and documentation.

Requirements

• Strong customer service skills and a passion for helping others.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Basic knowledge of eye care services is a plus.

Nice-to-haves

• Experience in a healthcare or customer service role.
• Familiarity with optical products and services.

Benefits

• Tailored professional development opportunities.
• Access to cutting-edge technology and modern techniques in eye care.