Roving Property Manager, Multifamily

Cushman & Wakefield - Chicago, IL

Full-time - Mid Level

Chicago, IL

Real Estate

About the position

The Roving Property Manager for Multifamily properties is responsible for maintaining communities to a market-ready standard while ensuring high levels of service. This role involves overseeing operations, managing teams, and enhancing customer satisfaction to maximize property performance and profitability.

Responsibilities

• Assist the Regional Property Manager with overall operations of the building.
• Ensure smooth running of the community in a fast-paced environment.
• Oversee all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to company standards.
• Track and evaluate advertising and client traffic.
• Lead by example and model the Cushman & Wakefield mission.
• Supervise day-to-day operations of the on-site team, ensuring compliance with policies and procedures.
• Maintain effective on-site staff through interviewing, hiring, and coaching.
• Maintain residents' files in accordance with company standards.
• Manage and maintain all aspects of the community budget and finances.
• Work with leasing staff to meet leasing/marketing goals.

Requirements

• Bachelor's Degree preferred; High School Diploma, GED, or Technical/Vocational school required.
• 3+ years of Property Management experience.
• 1+ years of Management experience.
• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping, and sales skills.

Nice-to-haves

• Experience in sales is a plus.