EssilorLuxottica

posted 5 days ago

Full-time - Entry Level
501-1,000 employees

About the position

The Associate Optometrist at LensCrafters plays a crucial role in delivering high-quality optometric care and ensuring an exceptional patient experience. This position emphasizes collaboration with the store team and management to achieve key performance indicators while fostering a positive culture and maintaining high standards of patient service. The Associate Optometrist is responsible for conducting eye exams, making eyewear recommendations, and ensuring that all patients receive accurate diagnoses and appropriate care.

Responsibilities

  • Ensures executional excellence and winning results in partnership with the MOD and store team.
  • Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
  • Ensures the Brand is known as the leading optical provider within the community.
  • Operates as a successful stakeholder to all leaders within the organization and local market.
  • Places the patient/customer first and delivers excellent service.
  • Strives to exceed expectations on all KPIs.
  • Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the Service Process steps.
  • Conducts all services in accordance with protocol and accepted standards of care.
  • Ensures all patients receive accurate diagnosis and appropriate recommendations.
  • Establishes a positive Doctor/patient relationship.
  • Utilizes and leverages effectively all technology to deliver unsurpassed patient/customer experiences.
  • Maintains State Licensure in good standing and practices to the full scope of that license.
  • Provides effective training and guidance to team members making use of Company provided programs.
  • Delivers clear, motivating and constructive feedback in a timely manner to all associates.
  • Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
  • Encourages associate decision making at the level closest to the patient.
  • Maximizes partnerships through leadership, participation and involvement.
  • Takes pride in the appearance of the office.
  • Maintains a safe working environment for all associates/patients.

Requirements

  • Doctor of Optometry
  • Commitment to quality patient care
  • Knowledge of current Optometric theory and technology
  • Strong communicator and listener
  • Problem solving ability
  • Solid organization skills

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
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