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The SaaS Technical Project Manager at Tyler Technologies is responsible for overseeing the incident response process, ensuring effective communication during and after incidents, and managing the implementation of Tyler software for both new and existing accounts. This role requires collaboration with SaaS engineering to ensure responsiveness and effective management of the incident response process, as well as leading data collection efforts and conducting root cause analysis. The position also involves technical project management for deployment teams, ensuring that projects are delivered on time and meet client expectations.