UPS - Charlotte, NC

posted 4 days ago

Full-time - Mid Level
Charlotte, NC
Couriers and Messengers

About the position

The Sales Account Executive is responsible for developing and managing a portfolio of customers in both business-to-business (B2B) and business-to-consumer (B2C) sectors within a designated geographical area. This role focuses on achieving assigned sales targets by generating revenue growth through new business development and retention of existing accounts, while also analyzing customer supply chain needs to provide tailored solutions.

Responsibilities

  • Maintains and grows a book of business (e.g., ground, air, international)
  • Introduces new products and services and expands business opportunities within customer accounts
  • Tracks sales performance to objectives
  • Monitors account statistics and qualifies internal sales leads to identify opportunities and create an effective sales strategy
  • Utilizes resources and account history to prepare for sales calls
  • Submits pricing requests and analyzes price quotes
  • Develops standard operating procedures (SOPs), generates standard and customized reports and queries, accesses appropriate databases, and interprets and clarifies data

Requirements

  • Experience with Business to Business or Business to Consumer sales
  • Willingness to travel as required
  • Experience using Microsoft products
  • Bachelor's Degree (or internationally comparable degree)

Nice-to-haves

  • Demonstrates a basic understanding of products, services, and customer-facing technology solutions offered by UPS
  • Describes general customer profiles targeted by the company
  • Understands industry and financial trends impacting UPS and/or customers' organizations
  • Possesses basic understanding of competitor's tactics, product/service offerings and strategies
  • Recognizes when customers are having issues and identifies resolution to basic customer issues

Benefits

  • Equal opportunity employer
  • Workplace free of discrimination, harassment, and retaliation
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