Sales Account Executive

OREGON EMPLOYMENT DEPARTMENT - Medford, OR

Part-time

Medford, OR

About the position

The Sales Account Executive is responsible for developing and managing a portfolio of customers in both business-to-business (B2B) and business-to-consumer (B2C) sectors within a designated geographical area. This role focuses on achieving assigned sales targets by generating revenue growth through new business development and retention of existing accounts. The position requires analyzing customer supply chain needs to create tailored solutions and responding promptly to customer requests.

Responsibilities

• Maintains and grows a book of business (e.g., ground, air, international)
• Introduces new products and services and expands business opportunities within customer accounts
• Tracks sales performance to objectives
• Monitors account statistics and qualifies internal sales leads to identify opportunities and create an effective sales strategy
• Utilizes resources and account history to prepare for sales calls
• Submits pricing requests and analyzes price quotes
• Develops standard operating procedures (SOPs), generates standard and customized reports and queries, accesses appropriate databases, and interprets and clarifies data

Requirements

• Experience with Business to Business or Business to Consumer sales
• Bachelor's Degree (or internationally comparable degree)
• Experience using Microsoft products
• Willing to travel, as required

Nice-to-haves

• Demonstrates a basic understanding of products, services, and customer facing technology solutions offered by UPS along with their features and business applications
• Describes general customer profiles targeted by the company
• Understands industry and financial trends impacting UPS and/or customers' organizations; identifies the organizational structure and functions within a business
• Possesses basic understanding of competitor's tactics, product/service offerings and strategies; translates competitor performance and actions into implications for UPS
• Works with others to research stakeholders' and key decision-makers' needs, requirements and perspectives; describes in general terms customer characteristics, preferences, history, processes and constraints
• Understands customer's general business needs and knows the account status; may provide information about accounts for use in planning account strategy
• Possesses ability to use negotiation techniques in less complex situations; recognizes the potential impact of negotiation proceedings on the business; gains consensus from involved parties
• Recognizes when customers are having issues; identifies resolution to basic customer issues and recommends solutions
• Establishes and maintains entry level contacts in customer organizations; builds relationships to further understand customers' business and objectives
• Demonstrates a basic understanding of supply chain concepts and identifies issues within a supply chain