Batesville - Knoxville, TN

posted 9 days ago

Full-time - Mid Level
Knoxville, TN
501-1,000 employees
Miscellaneous Manufacturing

About the position

As an Account Executive at Batesville, you will be responsible for serving customers throughout the Eastern Tennessee territory, promoting and selling products and services to Funeral Home clients. This role requires building trusted relationships with customers, understanding their needs, and providing solutions that enhance their business. You will act as a consultant, blending strategic insights and business acumen to help clients achieve their goals.

Responsibilities

  • Promotes and sells products and services within an assigned geographic area to prospective and existing customer accounts to achieve sales targets.
  • Identifies customer needs using effective selling practices, exploratory information gathering, analytical skills, and empathetic listening.
  • Negotiates prices and delivery times within limits of authority; resolves client issues as they arise directly and/or by coordinating with other functional areas of the organization.
  • Maintains customer call planning system to effectively service accounts and build consultative relationships using strategic prioritization and organizational management.
  • Maintains current files for each client within the assigned territory noting key personnel, relevant sales documents, and appropriate notes of activities with the client.
  • Effectively uses computer skills to analyze, update and implement organization sales plans and merchandising programs.
  • Establishes and maintains productive communications with corporate office staff and field-based logistics and support personnel.
  • Provides written and verbal reports to the Regional Sales Director on relevant performance and market information as directed.
  • Quotes prices and credit terms and prepares sales contracts for orders obtained.
  • Leads collection efforts as needed.
  • Participates in and attends client association meetings as appropriate and directed by the Regional Sales Director.

Requirements

  • Bachelor's degree
  • 3-5 years field sales experience within related sales or training roles, or an equivalent combination of education and experience.
  • Dependable, honest, quick learner, excellent communication skills and team player.
  • Ability to work a flexible schedule to accommodate customer needs.
  • Microsoft Office skills required.
  • Knowledge of market research, sales and negotiating principles.
  • Experience utilizing CRM reporting.

Nice-to-haves

  • Comfortable presenting in group settings.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Opportunities for advancement
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