Sales Account Executive

Batesville Services - Knoxville, TN

Full-time - Mid Level

Knoxville, TN

501-1,000 employees

About the position

As an Account Executive at Batesville, you will be responsible for serving customers throughout the Eastern Tennessee territory, focusing on selling products and services to Funeral Home clients. This role emphasizes building trusted relationships with customers, understanding their needs, and providing tailored solutions to help them achieve their goals. You will act as a consultant, blending strategic insights and business acumen to overcome challenges faced by clients in the death care industry.

Responsibilities

• Promotes and sells products and services within an assigned geographic area to prospective and existing customer accounts to achieve sales targets.
• Identifies customer needs using effective selling practices, exploratory information gathering, analytical skills, and empathetic listening.
• Negotiates prices and delivery times within limits of authority; resolves client issues as they arise directly and/or by coordinating with other functional areas of the organization.
• Actively maintains customer call planning system to effectively service accounts and build consultative relationships using strategic prioritization and organizational management.
• Maintains current files for each client within the assigned territory noting key personnel, relevant sales documents, and appropriate notes of activities with the client.
• Effectively uses computer skills to analyze, update and implement organization sales plans and merchandising programs.
• Establishes and maintains productive communications with corporate office staff and field-based logistics and support personnel.
• Provides written and verbal reports to the Regional Sales Director on relevant performance and market information as directed.
• Quotes prices and credit terms and prepares sales contracts for orders obtained.
• Leads collection efforts as needed.
• Participates in and attends client association meetings as appropriate and directed by the Regional Sales Director.

Requirements

• Bachelor's degree
• 3-5 years field sales experience within related sales or training roles, or an equivalent combination of education and experience.
• Dependable, honest, quick learner, excellent communication skills and team player.
• Ability to work a flexible schedule to accommodate customer needs.
• Microsoft Office skills required.
• Knowledge of market research, sales and negotiating principles.
• Experience utilizing CRM reporting.

Nice-to-haves

• Comfortable presenting in group setting.

Benefits

• Competitive pay
• Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement