Sales Account Manager (Building Materials)

About the position

The Sales Account Manager (Building Materials) at Adfast is responsible for driving sales growth and enhancing brand recognition across the United States. This role involves extensive training on the company's ERP and CRM systems, as well as product knowledge, to effectively support field sales representatives and local customers. The position is primarily focused on inside sales with the potential for future field sales opportunities based on performance.

Responsibilities

• Create contacts and accounts in our CRM (Salesforce) and synchronize information in our ERP (D365)
• Create and send quotes to customers for the sales representative and synchronize information in our ERP (D365)
• Collaborate with US sales reps to validate and update information in sales opportunities created in our CRM (Salesforce)
• Take incoming customer calls and support them throughout their purchasing process
• Process customer orders in our ERP (D365)
• Carry out required communications and follow-ups with customers
• Analyse data in PowerBi sales reports and generate summaries that are useful to our sales reps
• Respond to sales rep inquiries regarding customer sales history and inventory availability
• Help sales representatives identify, qualify, or call upon leads or customers
• Send samples to customers when there are promising opportunities
• Greet and welcome customers that visit our New Jersey office
• Perform rigorous follow-up of qualified leads

Requirements

• Bachelor's degree or equivalent work experience
• A minimum of three (3) years of Sales or Sales Support experience (Manufacturing and or Construction industry is a strong asset)
• Strong demonstrated Customer Service/Administrative experience who are interested in a career in Sales

Nice-to-haves

• Bilingual in Spanish

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance