Optum - Charlotte, NC

posted 17 days ago

Full-time - Entry Level
Charlotte, NC
5,001-10,000 employees
Insurance Carriers and Related Activities

About the position

The Sales Account Manager (SAM) is a field-based role focused on enrolling Medicare beneficiaries residing in skilled nursing facilities into the UnitedHealthcare Institutional Special Needs Plan (ISNP). This position allows for remote work flexibility within North Carolina and involves generating leads, managing account strategies, and ensuring compliance with Medicare Marketing Guidelines.

Responsibilities

  • Utilize the national sales model to generate leads and enroll beneficiaries into the UnitedHealthcare Nursing Home plan.
  • Develop and manage account specific strategies to educate and engage facility personnel, resulting in the generation of interested residents and/or families (responsible parties).
  • Utilize traditional sales strategies to uncover needs and introduce features and benefits of the plan.
  • Generate enrollments consistent with targets established for the territory.
  • Document all activity to ensure compliance with Medicare Marketing Guidelines.

Requirements

  • Appropriate state health insurance licensure within 90 days of hire date or the ability to obtain it.
  • Ability to maintain licensure and product certification based on policies and procedures.
  • Experience meeting or exceeding sales goals.
  • Sales experience in a B2C or B2B setting or experience working in a skilled nursing facility.
  • Maintain a state driver's license or arrange for transportation in the field.
  • Demonstrated account management skills (including planning, documentation and measurement).
  • Demonstrated ability to work a variety of hours, early morning, evenings and weekends, as required by various sales activities.
  • Willing or ability to travel 90% throughout the designated local territory.

Nice-to-haves

  • B2B and B2C experience.
  • Use of a CRM or the ability to show technical skills.

Benefits

  • Flexible remote work options within North Carolina.
  • Opportunities for professional development and career growth.
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