Sales Account Representative

$52,000 - $260,000/Yr

ServiceMaster - Riverside, CA

Full-time - Entry Level

Riverside, CA

Administrative and Support Services

About the position

The Sales Account Representative at ServiceMaster Restore is responsible for managing relationships with current customers and referral sources while prospecting for new revenue opportunities. This full-time role involves direct interaction with clients to ensure satisfaction and develop additional sales leads, particularly in the disaster restoration industry.

Responsibilities

• Contact customers before and after service to ensure satisfaction and develop additional prospects.
• Prospect and develop new sales leads in assigned verticals.
• Create, manage, and maintain key relationships with insurance agents and adjusters.
• Build product knowledge and refine sales techniques for specific relationship types and verticals.
• Prepare documents for job file reviews with current and prospective clients.
• Document and report on key referral-source relationships weekly and monthly.
• Participate in collections efforts with non-residential customers when necessary.
• Resolve issues with customers.

Requirements

• High school graduate or equivalent; college degree preferred.
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred.
• 6-12 months of sales experience or prior sales training is highly desired, but not required.
• Valid Driver's License and satisfactory driving record.
• Good verbal and written communication skills.
• Good customer service skills.
• Highly motivated with a strong work ethic and enjoyment of the selling process.
• Ability to build rapport easily and establish trust with customers.
• Effective presentation skills for one-on-one and small group settings.
• Good aptitude for basic math necessary for sales calculations.

Nice-to-haves

• Experience in social media management.
• Prior experience in sales training.

Benefits

• Competitive salary ranging from $1,000 to $5,000 a week.
• Full-time employment with potential for growth in the company.