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Sales Admin & Jr AE
Silverado Technologies - Tucson, AZ
posted 2 months ago
About the position
The Sales Admin & Jr. AE at Silverado Technologies Inc. is a full-time role focused on driving sales, client engagement, and retention. The successful candidate will interact regularly with current clients and prospect new ones, leveraging Silverado's IT service offerings to deliver innovative solutions. This position requires strong interpersonal skills, organization, and the ability to thrive in a fast-paced environment while collaborating across teams to enhance service delivery and client satisfaction.
Responsibilities
- Actively reach out to businesses to learn about their IT needs and uncover new opportunities for Silverado.
- Set meetings with prospective businesses to attend with the Sales Manager to close new business.
- Assist Account Managers in managing a book of business for clients with managed agreements.
- Own the overall relationship with named clients and be responsible for total client experience for those assigned accounts.
- Engage Senior Management within the business units to develop methods and processes that will increase the quality of work the clients receive.
- Coordinate with Marketing to ensure sales needs and focus are assisting in outbound campaigns.
- Develop and maintain effective working relationships with client Manager/Directors and key partners or system integrators.
- Become familiar with the creation of yearly IT budgets, quotes, invoices, and Quarterly Business Review documents.
- Research and prepare quotes for hardware and IT projects.
- Identify new business opportunities for Silverado within client's company.
- Ensure that contract renewals are handled in a professional and timely fashion.
- Collect and maintain useful information regarding client implementation, technical environment, and business priorities.
- Facilitate strategic reviews to align business and technical goals with Silverado plans.
- Contribute towards knowledge management with Silverado, particularly with respect to client experiences, surveys, and best practices.
- Maintain detailed notes of clients and prospects in a CRM system to ensure team collaboration and success.
- Translate technical reviews into business language for clients.
- Work with assigned Account Managers to build suggestions, remediation actions, and potential products for them to pitch to each client.
- Conduct ad hoc analysis and reporting to identify potential risk accounts.
Requirements
- Bachelor's degree or 3+ successful years in an analytical or technical role.
- Experience in the basics of account management or sales.
- Ability to drive business decisions based on data analysis.
- Resilience and an ability to overcome objections.
- Positive attitude and a drive to win.
Nice-to-haves
- Experience with Microsoft Word and Excel.
- Familiarity with sales software deployment.
- Strong phone etiquette and account management skills.
Benefits
- Paid training
- Paid holidays
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
