Sales Admin

Ocean Canyon Resorts - Robertsdale, AL

Full-time - Entry Level

Robertsdale, AL

About the position

The Sales Admin position at Ocean Canyon Resorts is focused on providing exceptional customer service to both prospective and current members while assisting the sales staff with various administrative tasks. The role involves managing contracts, creating sales support materials, and performing data entry using a CRM system. The Sales Admin will also engage with prospective members and support the sales team in a fast-paced environment.

Responsibilities

• Meet, greet and engage prospective members/tours until Sales Rep. takes over for tour.
• Develop and maintain sales support materials and general office needs.
• Issue contracts: create contract folders, welcome packets, and other necessary documentation to support the sales staff.
• Perform data entry using a CRM system.
• Assist Sales Manager and sales staff with prospective and existing members.
• Create reports using Salesforce, Excel, or Word.
• Manage payments including running credit and credit card authorizations.
• Keep inventory stocked.

Requirements

• Familiar with sales and promotional techniques.
• Excellent verbal and written communication skills.
• Strong mathematical skills.
• Ability to maintain a professional appearance.
• Knowledge of Microsoft Office required.
• Administrative/Office assistant experience.
• Experience in the customer service environment is a plus.
• Ability to maintain confidentiality on member and prospective member information.
• Ability to work in a fast-paced environment during busy periods.