Sales Administrator

About the position

The Sales Administrator plays a crucial role in supporting various departments within the store, including sales, marketing, service, and rentals. This position requires a comprehensive understanding of the business and the ability to act as a primary backup for any department when necessary, ensuring smooth operations and effective customer service.

Responsibilities

• Assist the Sales and Service teams by handling necessary documentation.
• Prepare documentation for vehicle deliveries, including state DMV-required paperwork for titling and registration.
• Photograph all vehicles and upload the images to SalesForce.
• Maintain inventory records for both new and used vehicles.
• Aid in the follow-up of customer service Repair Orders (ROs), including payment and Work in Progress (WIP).
• Support the General Manager in dealership forecasting and budgeting.
• Manage the title process and report title status using MobilityForce.
• Process vehicle and warranty registrations.
• Respond to BDC leads promptly, distributing them to the sales team as needed and providing backup sales support if necessary.
• Be available for BDC Sales calls/appointments during evenings and weekends as required.
• Submit applications for manufacturer incentives and rebates on behalf of the sales team.
• Obtain finance paperwork and complete RSA and ESC contracts as appropriate.
• Handle Accounts Receivable duties, including daily deposits for all departments, account reconciliation, collection calls as necessary, and submission of required paperwork to state and federal accounts for payment.
• Manage monthly petty cash reconciliation, credit card statements, gas log statements, expense reports, and check requests as needed.
• Foster and maintain relationships with vendors, customers, and suppliers.
• Be willing to travel to represent the company at trade shows, store openings, and vendor training events as needed (which may include weekends).
• Oversee the vehicle rental department, including scheduling rentals, training rental clients in the use of adaptive equipment, preparing contracts, invoicing, and handling all related paperwork monthly.
• Possess in-depth knowledge of all products and services offered by the company to assist customers when the General Manager or Certified Sales Consultant is unavailable.
• Adhere to all company policies and procedures, as well as comply with OSHA, safety regulations, and state-mandated regulations.

Requirements

• High school diploma or GED required; Bachelor's degree preferred.
• Five years of office management experience.
• Strong ability to work independently and manage multiple tasks efficiently.
• Exceptional organizational and leadership skills.
• Excellent verbal, written, and interpersonal communication skills.
• Proven experience working independently with minimal supervision.