Sales and Administrative Support Specialist

$60,000 - $60,000/Yr

Paneratech - Chantilly, VA

Full-time - Mid Level

Hybrid - Chantilly, VA

Professional, Scientific, and Technical Services

About the position

The Sales and Administrative Support Specialist at PaneraTech plays a crucial role in assisting customer-related processes and supporting sales executives. This hybrid position involves working closely with the CEO and requires fluency in English to build strong connections with international customers. The role emphasizes adaptability, a growth mindset, and collaboration in a fast-paced environment.

Responsibilities

• Support sales executives in managing workflow processes, preparing reports, and conducting analyses.
• Draft contracts, technical specifications, and customer-related documentation.
• Handle customer orders, record them in the system, and monitor the order process.
• Maintain and strengthen long-term relationships with existing customers.
• Act as a communication bridge between customers and internal teams, ensuring efficient and timely communication.
• Address customer complaints and requests by coordinating with relevant departments and providing aligned solutions.
• Conduct business intelligence analyses to identify workflow issues and recommend process improvements.
• Evaluate regional standards and product requirements, offering solutions using existing products.
• Ensure that products are developed and delivered in line with customer expectations.

Requirements

• Bachelor's degree from a reputable university in Engineering, Business Administration, Marketing, International Trade/Foreign Trade, or related fields.
• 3-5 years of experience in Sales, Business Development, or similar roles, preferably in technical environments.
• Fluency in English, both written and spoken.
• Familiarity with Salesforce or similar CRM tools is preferred.
• Exceptional written and verbal communication skills, coupled with strong interpersonal abilities.
• In-depth understanding of customer expectations and technological solutions.
• Talent in business or sales development, with strong persuasion and follow-through abilities.
• Strong analytical skills and a data-driven mindset.
• Excellent organizational, documentation, and time management abilities.
• Understanding of project management and working on multidisciplinary projects.
• Capability to work effectively with key stakeholders to align on project scope and priorities.
• Goal-oriented with a strong focus on achieving results.
• Highly self-motivated and adaptable, with a proactive and collaborative mindset.

Benefits

• Competitive salary
• Health insurance
• 15 days holiday per annum
• Retirement Option with company match
• A transparent work environment
• An agile structure that values open communication and instant feedback
• Opportunities for personal and professional growth
• A global and diverse team dedicated to improving the company and every single colleague within