Sales and CAD Designer

$49,920 - $62,400/Yr

Sierra West Jewelers - Orem, UT

Full-time - Entry Level

Orem, UT

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales and CAD Designer at Sierra West is responsible for providing exceptional customer service while designing custom jewelry pieces using CAD software. This role combines sales responsibilities with technical design skills, ensuring that clients receive personalized service and high-quality renderings of their jewelry. The position offers a competitive hourly wage plus commission, allowing for lucrative earning potential based on sales performance.

Responsibilities

• Use Matrix to design customer's custom pieces
• Ensure CAD projects and revisions are done in a timely manner using company tools to stay on task
• Partner with goldsmiths to minimize mistakes and maximize efficiency supporting overall profitability
• Coordinate with sales team to meet with customers and make CAD changes
• Help clients design jewelry that fits their needs and budget
• Meet monthly sales goals
• Assist store manager with sales projects and follow-up
• Follow up with clients to ensure they are satisfied and their needs have been met
• Bring in personal friends and family who have jewelry needs
• Answer and direct phone calls in a polite and friendly manner
• Welcome clients in a warm and friendly manner, and answer any questions clients have
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Learn basic jewelry terminology and processes
• Assist customers when they come in to pick up their purchases
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
• Keep detailed and accurate records of client requests and of calls received
• Take inventory of supplies and restock as needed
• Keep jewelry cases clean and organized

Requirements

• MUST be experienced with Matrix 9
• Previous sales and/or jewelry experience is preferred
• Team mentality is a must
• Great personal hygiene
• Business professional attire is required
• High school diploma or general education degree (GED) required
• Strong phone skills
• Demonstrated ability to read, write, and speak English
• Comfortable multi-tasking and prioritizing tasks without guidance
• Excellent interpersonal skills
• Punctual with strong attendance history

Nice-to-haves

• Experience in jewelry design
• Customer service experience

Benefits

• Employee discount
• Health insurance
• Paid time off