Sales and Client Onboarding Specialist

$50,000 - $57,000/Yr

Naturalcare Cleaning Service - Houston, TX

Full-time - Mid Level

Houston, TX

Administrative and Support Services

About the position

The Sales and Client Onboarding Specialist at Naturalcare Cleaning Service is responsible for engaging with potential clients who have expressed interest in the company's cleaning services. This role focuses on providing exceptional customer service, ensuring client satisfaction, and promoting the benefits of recurring cleaning services. The specialist will handle incoming sales calls, follow up on leads, and assist with office tasks, contributing to the overall success of the sales team.

Responsibilities

• Answer incoming sales calls with a friendly and informative approach.
• Efficiently follow up and track all inbound sales leads.
• Provide accurate information about services to help clients make informed choices.
• Reach out to one-time clients to promote the benefits of recurring services.
• Check-in with initial clients to ensure satisfaction with cleaning services.
• Keep the team updated on all sales activities and prepare timely reports.
• Assist in office tasks and scheduling as needed.

Requirements

• 2+ years of sales or customer-facing experience.
• Proven experience in selling over the phone to warm and hot leads.
• Strong communication skills, both verbal and written.
• Technical proficiency in Microsoft Word, Excel, Airtable, and CRM usage.

Nice-to-haves

• Experience in account management.
• Leadership skills.

Benefits

• Paid training
• Mileage reimbursement
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• Employee discount