Sales and Customer Service Associate, Notary Public

UPS - Irvine, CA

Part-time - Entry Level

Irvine, CA

Couriers and Messengers

About the position

The Part-Time Center Associate at The UPS Store #2592 is responsible for delivering exceptional customer service to retail customers by processing packages for shipment and operating various office equipment. This role requires a friendly demeanor and the ability to provide accurate information about products and services, ensuring customer satisfaction and efficient operations.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Requirements

• California Notary Public certificate (MUST)
• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 60+ pounds
• Willing and able to work 25 to 30 hours per week for a 7-day work week