Sales and Customer Service Representative

$50,000 - $80,000/Yr

Appliance Factory Mattress Kingdom - Aurora, CO

Full-time - Entry Level

Aurora, CO

Merchant Wholesalers, Durable Goods

About the position

The Sales and Customer Service Representative role at Appliance Factory & Mattress Kingdom involves engaging with customers in a no-pressure sales environment, primarily focusing on assisting them with their appliance needs. The position emphasizes project management, customer communication, and product knowledge development, with opportunities for career advancement within the company.

Responsibilities

• Assist walk-in customers with their appliance needs without cold calling.
• Manage delivery and installation scheduling for clients.
• Communicate backorder updates to customers.
• Support repeat customers with product needs for rental and property investments.
• Continue to develop product knowledge and training.
• Execute marketing programs and company initiatives.

Requirements

• Experience in sales or customer service, preferably in related industries such as cable-wireless, furniture, or home improvement.
• Strong communication skills to assist customers effectively.
• Ability to manage multiple tasks and projects simultaneously.

Nice-to-haves

• Experience in marketing or promotional activities.
• Familiarity with appliance or mattress products.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance