Sales and Event Manager

Crescent Hotels & Resorts - Oklahoma City, OK

Full-time - Mid Level

Oklahoma City, OK

Accommodation

About the position

The Aloft Oklahoma City is seeking a Sales & Event Manager to lead and coordinate sales efforts, event planning, and execution with a focus on delivering exceptional guest experiences. At Crescent Hotels & Resorts, we pride ourselves on the exceptional experiences we provide for our guests, and we recognize that our Associates are the shining stars of our operations. We are committed to fostering an environment where you can bring your true self to work every day, celebrating your contributions and supporting your career journey. Our commitment to our team includes health and wellness programs, best-in-class learning and development opportunities, and travel discounts that cater to your adventurous spirit. We are excited for you to start your journey with us where You Belong. We Care. Shine Bright.

Responsibilities

• Responds in a timely manner to incoming group/catering business opportunities.
• Ensures that all business is booked within hotel parameters.
• Conducts hotel site inspections and client presentations.
• Creates contracts and other related booking documentation as required, managing and maintaining client account files.
• Prospects for new business by participating in sales blitzes, cold calling, and contacting former clients to solicit new business, and attends industry events/programs as needed.
• Builds and maintains strong client relationships.
• Details events to include all food & beverage, set up, and audio-visual needs, asking appropriate questions of the clients and making suggestions to ensure the details meet the group and the hotel's needs.
• Creates group resumes and communicates client needs to all departments of the hotel, ensuring hotel staff follows through on all requests.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Requirements

• Minimum 2 years' experience in Hotel Sales.
• Marriott Brand experience highly preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to communicate well with guests.
• Knowledge of a hotel structure and how all departments interact.
• Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs, and resolve complaints.
• Ability to move throughout the hotel to conduct site inspections.

Benefits

• Excellent compensation package
• Operational incentive plan eligibility
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members