Sales and Marketing Coordinator

$39,520 - $41,600/Yr

Oakmont Senior Living - Torrance, CA

Full-time - Entry Level

Torrance, CA

Nursing and Residential Care Facilities

About the position

The Marketing Coordinator plays a vital role in supporting the Marketing Department at Ivy Park at Palos Verdes, a premier senior living community. This position involves handling various administrative tasks, organizing events, managing inquiries, and assisting with resident move-ins. The coordinator is expected to represent the community effectively and ensure a smooth transition for new residents while promoting a culture of authenticity, teamwork, and compassion.

Responsibilities

• Maintain a thorough knowledge of the property's product and services to effectively represent the property to referral sources and prospects.
• Walk the community tour route at the start of each day to ensure readiness for daily tours.
• Give community tours as a backup to the Marketing Department.
• Handle all inbound telephone, walk-in, and mail inquiries, including completing inquiry information cards and maintaining the ups list.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process as needed.
• Organize, plan, and manage all marketing events while staying within the approved budget.
• Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
• Serve as a liaison for residents and family members new to the community, ensuring a smooth transition for new residents.
• Completely and accurately follow a new move-in checklist.

Requirements

• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
• Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
• Able to analyze, solve and respond to problems or concerns.
• Able to count and perform moderately complex math problems.
• Must be highly motivated and able to work independently.
• Able to obtain and maintain valid first aid certification.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.

Nice-to-haves

• Experience in a marketing or administrative role within the senior living industry.
• Familiarity with CRM software and marketing databases.

Benefits

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance