Jackson Hewitt - Albuquerque, NM
posted about 2 months ago
At Jackson Hewitt and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are 'Working Hard for the Hardest Working Americans'. This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. The Sales and Marketing Manager supports the company with a variety of duties to include sales and marketing plans, research and development. This position requires comfort in marketing to local businesses and clients through various channels including face-to-face interactions, Zoom, email, text, and phone, which may include cold calling if applicable. The position coordinates with the management team and must communicate effectively with area managers across 5 states and 75 employees. The Sales and Marketing Manager must feel comfortable creating and delivering sales presentations and coaching other employees. This position has access to and regularly works with information of a sensitive, highly confidential nature. It promotes the Jackson Hewitt brand through the delivery of superior customer service. Key responsibilities include assisting in the company-wide marketing plan and budget, setting, evaluating, and promoting sales and revenue goals, and training and coaching other employees on sales techniques and overcoming objections. The manager must meet set-up deadlines to ensure office locations meet brand and marketing appearance standards in time for office openings. Additionally, the role involves coordinating and communicating effectively with area managers and a team of up to 75 employees in 5 states, maintaining a clean and inviting workplace, and assisting leadership in personnel marketing and recruitment efforts as needed. The manager will also create and test new sales and product opportunities in the accounting field.