Top Hat Chimney Sweeps AL - Auburn, AL

posted 16 days ago

Full-time - Entry Level
Auburn, AL

About the position

The Sales and Operations Coordinator at Top Hat Chimney Sweeps AL is a full-time role focused on managing the operational aspects of the business while supporting the sales team. This position is essential for ensuring smooth project execution, customer satisfaction, and effective communication between field technicians and the office. The role emphasizes a positive work environment and aims to deliver top-notch service to customers.

Responsibilities

  • Set appointments and schedule projects efficiently.
  • Troubleshoot inquiries and provide customer service support.
  • Collaborate with the sales team to create quotes and proposals.
  • Act as a liaison between field technicians and project execution.
  • Ensure timelines are met and customer satisfaction is achieved.

Requirements

  • Valid driver's license.
  • Excellent communication skills.
  • Willingness to prepare for and pass industry certification (training time is paid).
  • Positive attitude and adaptability in a fast-changing environment.
  • Nurturing, friendly, and respectful demeanor.

Nice-to-haves

  • Experience in sales coordination and operations support.
  • Knowledge of the construction industry, particularly chimney services.

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
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