Sephora - Bridgewater Township, NJ
posted 19 days ago
Part-time,Full-time - Entry Level
Bridgewater Township, NJ
Health and Personal Care Retailers
About the position
As a Sales and Service Leader at Sephora, you will play a crucial role in delivering an exceptional shopping experience for clients. You will lead a team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance and support to ensure they excel in their roles and meet Sephora's high standards for sales and service.
Responsibilities
- Ensure the implementation of sales and service experiences that meet Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute the client service model and sales strategies to drive customer engagement.
- Ensure compliance with store standards, maintaining a professional environment.
- Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.
Requirements
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during "peak" retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
- Flex (on demand) position allowing for 0-19 hours a week, providing work schedule flexibility.
