Sales and Service Specialist (Customer Service & Light Automotive Maint)

$37,440 - $43,680/Yr

Bridgestone Corporation - Columbus, OH

Full-time - Entry Level

Columbus, OH

Plastics and Rubber Products Manufacturing

About the position

The Sales and Service Specialist (SST) at Firestone Complete Auto Care is a hybrid role focused on customer service and light automotive maintenance. This entry-level position serves as a key pipeline for future career growth within the company, allowing individuals to learn all aspects of store operations while providing excellent customer service and performing basic vehicle services. The role emphasizes customer interaction, sales, and issue resolution, alongside basic automotive tasks.

Responsibilities

• Serve customers by assessing their needs and recommending appropriate products and services.
• Perform entry-level vehicle services such as oil changes, tire rotations, and fluid checks.
• Ensure customer satisfaction through thorough and timely completion of services.
• Assist in store operations including opening and closing procedures, inventory management, and display setups.
• Flexibly transition between customer service tasks and basic vehicle service tasks as required.

Requirements

• Entry-level position with a focus on customer service and basic automotive maintenance skills.

Nice-to-haves

• Previous experience in customer service or retail environments is a plus.

Benefits

• Competitive hourly wage ranging from $18 to $21.
• Opportunities for career growth and development within the company.