Sales and Service Specialist

$45,760 - $45,760/Yr

The Hertz Corporation - San Francisco, CA

Full-time

San Francisco, CA

5,001-10,000 employees

Rental and Leasing Services

About the position

The Sales and Service Specialist role involves consulting with customers regarding the Hertz/Lyft/Uber Rental Car program, focusing on maximizing revenue opportunities through effective sales techniques and exceptional customer service. The position requires building rapport with customers, upselling additional features, and ensuring vehicles are ready for customer pick-up by inspecting cleanliness, damage, fuel levels, and fluid levels.

Responsibilities

• Consult with customers about the Hertz/Lyft/Uber Rental Car program.
• Maximize revenue opportunities by actively offering products and services.
• Overcome customer objections to enhance sales.
• Provide world-class customer service and sales support.
• Build rapport with customers and upsell additional features and benefits.
• Ensure vehicles are prepared for customer pick-up, including inspections for cleanliness, damage, fuel, and fluids.

Requirements

• Strong communication skills.
• Ability to build relationships with customers.
• Strong multitasking abilities.
• Experience in upselling and overcoming customer objections.

Benefits

• Up to 40% off any standard Hertz Rental.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more.