Sales and Service Specialist

$37,440 - $41,600/Yr

Mad Science of WI IL & MI - New Berlin, WI

Part-time - Entry Level

Onsite - New Berlin, WI

About the position

The Sales and Service Specialist role at Mad Science involves a hybrid of sales and customer service responsibilities, focusing on engaging with customers to understand their needs and recommend suitable services. The position requires strong communication and negotiation skills to effectively present products and build lasting client relationships while providing exceptional support throughout the sales process.

Responsibilities

• Engage with prospective clients mainly through phone, Zoom, and in-person meetings.
• Present and explain products or services effectively.
• Build and maintain long-lasting relationships with clients.
• Collaborate with the Operations team to develop strategies for closing deals.
• Meet or exceed sales targets.
• Provide exceptional customer service and follow-up.

Requirements

• Proven experience in sales, customer service, or related field.
• Develop and maintain thorough knowledge of the company and its products.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Self-motivated, goal-oriented, and able to work independently.
• Ability to maintain a positive attitude.
• Must have valid driver's license and personal vehicle.
• Must pass background check.

Nice-to-haves

• Experience in a camp, school, or childcare setting.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Free uniforms
• Paid time off