Sales and Service Technician

Bridgestone Corporation - Marshallton, DE

Full-time - Entry Level

Marshallton, DE

10,001+ employees

Plastics and Rubber Products Manufacturing

About the position

The retail Sales and Service Technician (SST) at Bridgestone Retail Operations is a hybrid role designed to serve customers while also providing a pathway for career growth within Firestone Complete Auto Care. This position focuses on assessing customer needs, recommending products and services, performing basic vehicle services, and ensuring customer satisfaction through timely service completion. The SST will learn all aspects of store operations and will flexibly transition between customer interaction and service tasks.

Responsibilities

• Customer service, sales, and customer issue resolution (75%)
• Perform basic vehicle service tasks such as oil changes, tire changes, and fluid checks (25%)
• Assist with store operations including opening/closing, inventory management, and display organization as needed
• Support growth and career development by learning all aspects of store operations
• May assist the Manager or act as Manager-On-Duty in certain circumstances

Requirements

• High School Diploma or equivalent
• Valid automobile driver's license
• Customer service and career growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

Nice-to-haves

• 2-year degree or non-traditional education through training program completion or certification
• Previous consumer retail sales experience
• Previous automotive experience
• Previous management/supervisory experience

Benefits

• Medical, Dental and Vision coverage starting day 1
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• Flexible work schedule
• 401(k) match
• On-demand pay (daily pay) program available