Sales Application Engineer-South, PTNA

Atlas Copco - Houston, TX

Full-time - Entry Level

Houston, TX

10,001+ employees

Machinery Manufacturing

About the position

The Sales Application Engineer role at Power Technique North America LLC focuses on providing support to customers and the sales team by addressing sales-related inquiries efficiently. This entry-level position is designed for recent graduates and aims to develop skills that could lead to an outside sales role within the Atlas Copco organization. The role involves maintaining customer relationships, managing inquiries, and participating in employee development programs.

Responsibilities

• Keep the CRM system up-to-date with leads and opportunities from the web lead generator.
• Answer incoming phone calls and e-mails from the outside sales team, customers, and distributors.
• Respond to inquiries regarding stock balance, pricing, and availability of parts and capital equipment.
• Assist in investigating problems related to inventory, pricing, deliveries, returns, credits, and technical issues.
• Conduct post-delivery phone calls to drive customer satisfaction and attempt to upsell products.
• Provide parts proposals to customers upon arrival or based on fleet.
• Assist regional management as a liaison between customers and sales representatives.
• Participate in employee development programs including product and application training.
• Train dealers on Atlas Copco tools.

Requirements

• Bachelor's degree in Engineering, Business, or a related field.
• No prior experience required; recent college graduates are encouraged to apply.

Benefits

• Opportunities for career growth and development.
• Strong training and development processes.
• Collaborative work environment across national and competence borders.