Sales Application Engineer

Unclassified - Sheboygan, WI

Full-time

Sheboygan, WI

About the position

The Engineer-Application role at Rehlko serves as the technical expert and liaison between Rehlko and its distribution network. This position is responsible for providing pre-sales technical support to distributors and developing creative solutions for non-standard products related to generators, ATS, and accessories. The role supports both industrial distributors and Rehlko's direct sales channel, ensuring customer needs are met efficiently and effectively.

Responsibilities

• Analyze customer requests for non-standard products, provide pricing, revise quotes, and advise customers of results.
• Develop creative solutions to customer power issues and work with the customer to implement the proposed solution.
• Provide technical support to distributors and customers with generator, ATS, and related accessory application questions in an efficient and timely manner.
• Provide technical assistance on Rehlko's industrial product line (i.e., ratings, sizing, etc.).
• Monitor project progress and manage priorities to ensure projects are completed on time.
• Act as a liaison between technical engineers and non-technical customers.
• Represent Rehlko during customer interactions in the Rehlko facility or at the customer's location.
• Review specifications, drawings, schematics, wiring diagrams, and installation documentation to assist contractors, engineers, or distributors with application questions.
• Issue, log, and maintain quotation and order numbers for all engineered special product activities, maintaining a centralized documentation area and functions.
• Develop and implement sales tools and procedures (e.g., process, training, tools, sales presentations, account and project tracking, metrics, etc.).
• Perform other related assignments as required.

Requirements

• Technical expertise in generators, ATS, and related accessories.
• Experience in providing pre-sales technical support.
• Ability to analyze customer requests and develop creative solutions.
• Strong communication skills to liaise between technical and non-technical stakeholders.
• Experience in project management to monitor progress and manage priorities.

Nice-to-haves

• Experience with industrial product lines.
• Familiarity with specifications, drawings, schematics, and wiring diagrams.