sales assistant / account manager

$39,520 - $41,600/Yr

Randstad - Kansas City, MO

Full-time - Entry Level

Kansas City, MO

Administrative and Support Services

About the position

The Sales Assistant / Account Manager role at Randstad US involves providing administrative support to the sales team while managing key accounts. The position requires excellent organizational skills and a customer service mindset, with a focus on problem-solving and effective communication. This is a contract-to-hire opportunity, aimed at finding a long-term fit for the company.

Responsibilities

• Maintain reports and track shipments to ensure a positive customer experience.
• Support the sales team by managing key accounts.
• Enter loads and confirm notes about the status of shipments.
• Schedule pickup and delivery appointments with warehouses and customers.
• Track the status of shipments from inception to delivery.
• Communicate with customers regarding the status of their shipments.
• Handle issues that arise on shipments and provide updates to customers.
• Enter information into the Transportation Management System (TMS) and prepare loads for accounting, ensuring accuracy and completeness.
• Communicate shipment, billing, or follow-up issues to the Sales Manager.
• Prioritize daily workload and focus on accounts, including load entry, tracking, and reporting.
• Monitor reports.

Requirements

• 3+ years of consistent office experience.
• Experience with order management, customer/vendor relationships, and logistics is a plus.
• Strong problem-solving skills.
• Excellent written communication skills.
• Experience in account management.

Benefits

• Health insurance
• 401K contribution
• Incentive and recognition program