Bluestar Agency - Hebron, KY

posted 19 days ago

Full-time - Entry Level
Hebron, KY
Heavy and Civil Engineering Construction

About the position

The Sales Assistant at BlueStar is responsible for providing clerical and administrative support to the Sales Manager, ensuring a smooth flow of information and follow-up for both existing and prospective customers. This entry-level position offers opportunities for advancement and requires a motivated and self-starting individual.

Responsibilities

  • Assist in managing customer issues.
  • Enter and process orders through EDI, online, fax and/or email.
  • Check item availability and confirm stock.
  • Manage backorder/open order report.
  • Troubleshoot order issues.
  • Take inbound customer calls.
  • Manage the RMA process for customers.
  • Coordinate in-house promotions.
  • Self-study the product materials to become familiar with product offerings.

Requirements

  • Excellent telephone skills and computer knowledge with proficiency in database management and word processing.
  • Demonstrated proficiency composing written communications.
  • High energy level, comfortable performing multifaceted projects in conjunction with day to day activities.
  • Resourceful, well organized, highly dependable, efficient and detail oriented.
  • 3-5 years previous job experience with customer service or sales support experience preferred.
  • High school graduate, 2 or 4 year college graduate preferred.
  • Oracle Experience preferred but not required.

Benefits

  • Equal Opportunity Employer/Veterans/Disability
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