Pasona - Santa Fe Springs, CA

posted 5 days ago

Full-time
Santa Fe Springs, CA
Professional, Scientific, and Technical Services

About the position

The Sales Assistant - Japanese Bilingual position is responsible for supporting the sales team through various administrative, clerical, and customer support tasks. This role involves following up with customers, processing sales leads, and ensuring that all sales documents are accurately completed and updated. The ideal candidate will be fluent in both Japanese and English, possess strong communication skills, and have a customer service orientation.

Responsibilities

  • Support sales staff by providing administrative and clerical assistance.
  • Follow up with customers and complete orders.
  • Process sales leads and ensure all sales documents are completed.
  • Generate and email invoices and related documents.
  • Check invoice input data against packing lists for accuracy.
  • Scan and file invoices and related documents on a daily basis.
  • Input landed costs for products and process payable invoices.
  • Send release orders to outside storage for product release.
  • Generate purchase orders for storage and freight invoices.
  • Assist in establishing credit references for potential customers.
  • Check inventory and generate discrepancy reports as needed.
  • Order office supplies and maintain inventory levels.
  • Mail out statements to customers monthly and assist with audits.

Requirements

  • Fluent in Japanese and English (speak, read, write).
  • Two- or four-year college degree or equivalent experience.
  • Effective oral and written communication skills.
  • Adaptable team player with a customer service orientation.
  • Analytical problem solver with attention to detail.
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