Sales Assistant

Construction Resources - Decatur, GA

Full-time

Hybrid - Decatur, GA

Construction of Buildings

About the position

The Sales Assistant role at Construction Resources, LLC is designed to provide essential support to the sales team by managing customer orders and ensuring that all customer needs are addressed promptly and professionally. This position acts as a liaison between production, customers, and sales personnel, contributing to a smooth sales process and enhancing customer satisfaction.

Responsibilities

• Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services.
• Manage order entry in Stone Profits System.
• Communicate with Sourcing team and SOPT to secure needed product.
• Communicate with production or scheduling managers concerning special requirements on orders.
• Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members.
• Communicate any credit issues discovered upon order entry to appropriate sales personnel.
• Answer incoming calls or emails in a timely and professional manner.
• Perform other duties as requested.

Requirements

• High School Diploma or GED required.
• Strong organizational skills and effective team player.
• Ability to be detail-oriented and multi-task, working within specified timeframes.
• Strong verbal and written communication skills are required.
• Previous Customer Service work experience is required; previous work experience in our industry is preferred.
• Proficient with Microsoft Office; Outlook, Excel, and Word.

Nice-to-haves

• Bi-lingual English/Spanish is a plus.