Sales Associate - 24H150

Carter's - Sugar Land, TX

Full-time - Entry Level

Sugar Land, TX

501-1,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Associate (SA) at Carter's is responsible for creating a positive store environment through exceptional customer service and operational excellence. The role focuses on maximizing sales by maintaining a neat and organized store, assisting customers, and ensuring their satisfaction with the shopping experience. The SA plays a key role in executing brand standards and supporting team development.

Responsibilities

• Interact with customers to create a positive store environment.
• Maximize sales by ensuring a neat, clean, and organized store.
• Resolve customer issues confidently and proactively.
• Assist customers in locating merchandise and inform them of promotions.
• Expedite point of sale transactions.
• Complete floor replenishment and shipment as needed.
• Ensure store visual standards are set to company direction.
• Execute replenishment processes and maintain merchandise presentation.
• Articulate current promotional events and brand loyalty programs to customers.
• Minimize store loss through exceptional customer service.
• Maintain housekeeping standards for a positive customer experience.
• Meet or exceed company productivity standards for operational processes.
• Achieve daily goals as established by management.
• Establish and maintain cooperative working relationships with team members.
• Support, train, and coach others to success.

Requirements

• Demonstrated customer engagement skills.
• Ability to handle multiple tasks concurrently.
• High school diploma or GED preferred.
• Effective communication skills with customers and employees.
• Retail/specialty apparel knowledge and experience preferred.