Carter's - Simpsonville, KY
posted 2 months ago
Part-time - Entry Level
Simpsonville, KY
501-1,000 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
As a Sales Associate at Carter's, you will serve as the first point of contact for customers, particularly new parents and families. Your role will involve welcoming customers, assisting them with product selections, and ensuring a positive shopping experience. You will work in a supportive and inclusive environment that values teamwork and personal growth.
Responsibilities
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Requirements
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- Ability to manage multiple tasks at once
- Positive and solutions-oriented mindset
Nice-to-haves
- Experience in retail or customer service
Benefits
- Part-time health benefits
- Mental health benefits
- 30% discount on brands
- Referral bonuses
- Tuition-free GED or bachelor's degree program
- Professional and personal development opportunities
