J. Jill - Tupelo, MS

posted 11 days ago

Part-time - Entry Level
Tupelo, MS
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

J.Jill is a national lifestyle brand that provides apparel, footwear, and accessories designed to help its customers move through a full life with ease. The Sales Associate position is integral to the brand's mission, as it involves delivering a high-touch customer experience that is tailored to the unique needs of each customer. Associates are expected to build genuine connections and foster loyalty, assisting customers in creating versatile wardrobes that reflect their personal style. The role requires a strong understanding of J.Jill's product offerings, including colors, fabrics, fits, and current fashion trends, to provide informed guidance and support to customers. In addition to sales generation, the Sales Associate will be responsible for maintaining visual merchandising standards and ensuring the store environment is inviting and well-organized. This includes executing floor sets, replenishing stock according to established standards, and participating in various operational functions such as marketing and product processing. The ideal candidate will have a passion for fashion and a commitment to providing exceptional customer service, contributing to the overall success of the store and the brand. J.Jill values its associates and is committed to fostering an inclusive workplace where everyone is seen, valued, and celebrated. The company believes in supporting the advancement of its employees by recognizing their unique contributions and providing opportunities for growth and development.

Responsibilities

  • Achieve individual and team sales and productivity performance goals.
  • Greet customers promptly and genuinely, and re-engage appropriately.
  • Build customer loyalty by creating genuine connections with customers.
  • Conduct company-sponsored outreach to acquire new customers and increase shopping visits.
  • Provide helpful service that is unique to customers' needs, greeting them promptly and genuinely.
  • Guide customers to looks that flatter and assist them in building great wardrobes.
  • Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
  • Assist with floor set execution and ongoing re-merchandising of the store.
  • Maintain excellent visual standards and replenish the sales floor according to minimum product level standards.
  • Participate in all operational functions including marketing, product processing, markdowns, promotions, store cleanliness, and backroom organization.

Requirements

  • Previous work experience in a retail environment, preferably in women's specialty retail.
  • Technical experience with point of sale systems.
  • Strong connections within the community are preferred.
  • Passionate about fashion and the J. Jill brand; continually engaged.
  • Excellent communication skills.
  • Proven sales and customer service skills.
  • Strong style, merchandising, and wardrobing skills.

Nice-to-haves

  • Connections within the community preferred.
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