Bath & Body Works - New York, NY
posted 2 months ago
At Bath & Body Works, we are dedicated to creating a diverse, equitable, and inclusive culture that focuses on delivering exceptional fragrances and experiences to our customers. As a Sales Associate at the Bay Plaza Shopping Center, you will be the face of our brand, engaging with customers to understand their needs and helping them find the best products for themselves and others. Our associates are committed to providing exceptional and consistent customer experiences that positively impact sales growth in their store, while also contributing to a positive, high-energy environment. In this role, you will be responsible for delivering exceptional in-store shopping experiences, building a highly satisfied and loyal customer base through engagement, and uncovering customer needs. You will make product recommendations and gather customer information to support continued engagement. Additionally, you will support product replenishment activities to keep the store full and abundant, assist with floorset execution, window changes, visual presentation, and marketing placement as needed. Maintaining our values, policies, and procedures is also a key aspect of this position. We are looking for individuals who thrive in a customer-first retail environment and have demonstrated sales and customer service results in a fast-paced setting. Effective communication skills, openness to feedback, and the ability to adapt quickly are essential for success in this role. Our core competencies include leading with curiosity and humility, building high-performing teams, influencing and inspiring with vision and purpose, observing, engaging, and connecting with customers, striving for operational excellence, and delivering business results.