Sales Associate - Bilingual Spanish

National Vision - Mont Belvieu, TX

Full-time - Entry Level

Mont Belvieu, TX

501-1,000 employees

Health and Personal Care Retailers

About the position

The Sales Associate - Bilingual Spanish at America's Best is responsible for providing exceptional customer service by selling, fitting, and dispensing eyewear. This role plays a crucial part in meeting sales objectives while fostering an inclusive environment for both associates and customers. The position requires adherence to company policies and safety protocols, ensuring a professional atmosphere and maintaining accurate patient records.

Responsibilities

• Sell, fit, and dispense eyewear to customers.
• Meet National Vision's sales and company objectives.
• Adhere to National Vision's Code of Conduct.
• Foster an inclusive and respectful environment for associates and customers.
• Assist with dispensing eyeglasses and contact lenses as permitted by state law.
• Perform insertion and removal training of contact lenses to customers as permitted by state law.
• Educate clients on proper eyeglass and contact lens care.
• Maintain accurate and organized patient records.
• Notify customers when orders are ready or of any delays.
• Assist customers with selecting eyewear and recommending appropriate products.
• Answer, screen, and forward incoming phone calls according to National Vision protocol.
• Maintain cleanliness of all equipment and workstations based on safety protocols.
• Follow inventory control and loss prevention procedures.
• Maintain visual merchandising according to Brand and Company Standards.

Requirements

• 1+ years related experience or training in retail/customer service preferred.
• Fluent in reading and speaking both English and Spanish.
• Strong selling skills aimed at meeting sales targets.
• Ability to give clear and concise instructions to customers.
• Ability to interact courteously and professionally with all levels of employees.
• Must have open availability.
• High School Diploma or equivalent required.

Benefits

• Competitive compensation with bonus potential.
• Health and dental insurance.
• 401k retirement savings with company match.
• Flexible spending account.
• Paid personal time off.
• Paid company holidays.
• Parental leave.
• Employee eyewear discount.