Sales Associate, Bulgari (Lax - Tom Bradley International Terminal)

$47,840 - $47,840/Yr

Dfs U.S. - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Food Manufacturing

About the position

The Sales Associate for Bulgari at DFS in Los Angeles International Airport is a full-time role focused on providing exceptional customer service and building customer loyalty. As a brand ambassador, the Sales Associate will engage with customers, assist them in selecting and purchasing luxury products, and ensure a high standard of floor presentation. This position is crucial for driving sales and enhancing the customer experience in a fast-paced retail environment.

Responsibilities

• Assist customers in selecting, purchasing, and refunding merchandise while demonstrating excellence in customer service.
• Complete customer transactions in a professional and timely manner.
• Identify customer's temperaments and recommend products that suit their style.
• Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate.
• Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum.
• Ensure floor presentation meets or exceeds brand and DFS requirements.
• Maintain reasonable stock levels of all merchandise in the department.
• Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate.
• Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow.

Requirements

• High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job.
• 1-2 years of luxury retail experience; previous fashion or jewelry, customer service, hospitality services, or luxury brand experience preferred.
• Comfortable with one-on-one elevated customer service; clienteling.
• Familiar with using the POS Terminal; with accurate and quick transaction handling ability.
• Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary.

Nice-to-haves

• Secondary language speaking beneficial, but not required.

Benefits

• Day One Health Benefits
• 401k Plan Contributions
• Paid Time Off
• Paid Holidays
• Monthly Commission/Incentives
• Parking Reimbursement
• Employee Discounts