Sales Associate - Chicos

Chico's FAS - Germantown, TN

Part-time - Entry Level

Germantown, TN

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Associate at Chico's is responsible for supporting management in fostering a customer-focused sales culture that emphasizes the company's values and principles. This role is centered around providing an exceptional customer experience while driving sales and profitability. The Sales Associate will engage with customers, assist with product selection, and maintain store standards, all while promoting a collaborative and inclusive work environment.

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to customers.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and other duties as directed by management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, and security practices.
• Reinforces buying decisions at the checkout and achieves add-on goals including gift card sales.
• Signs up clients for the reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Maintains consistent client communication through utilization of customer book.
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment and visual directives as directed.
• Assists with boutique cleanliness and organization.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Requirements

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to communicate with customers, associates, and management.
• Regular attendance is essential to this position.

Benefits

• Flexible work schedule including nights, weekends, and holidays.
• Opportunities for personal development and feedback.