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Sales Associate / Customer Service Representative
$29,120 - $33,280/Yr
Drybar Shops - Honolulu, HI
posted 2 months ago
Part-time - Entry Level
Honolulu, HI
About the position
The Sales Associate / Customer Service Representative at Drybar is responsible for providing exceptional customer service in a fast-paced retail environment focused on blowouts. The role emphasizes sales, customer interaction, and maintaining a professional demeanor while ensuring a positive experience for clients.
Responsibilities
- Provide excellent customer service to clients.
- Assist customers with product selections and sales.
- Operate Point of Sale (POS) systems efficiently.
- Maintain a professional demeanor under pressure.
- Multitask effectively in a fast-paced environment.
- Handle customer inquiries and resolve issues promptly.
Requirements
- 1+ years of experience in a customer service-centric environment.
- High school diploma or GED.
- Experience with Point of Sale systems preferred.
- Ability to work at a sustained, fast pace.
- Excellent problem-solving and troubleshooting skills.
- Track record of providing outstanding customer service.
Nice-to-haves
- Previous salon/spa experience preferred but not required.
Benefits
- Competitive compensation plan with potential earnings of $14-$16 per hour based on performance.
- Paid time off, including vacation and sick leave.
- Free monthly services.
- Membership sales bonus.
- Flexible hours.
- Discounts on all retail products.
- Clear career path for professional growth.
- Ongoing training.
