Sales Associate / Customer Service Representative

$29,120 - $37,440/Yr

Drybar Shops - Winter Park, FL

Part-time,Full-time - Entry Level

Winter Park, FL

About the position

The Sales Associate / Customer Service Representative at Drybar is responsible for providing exceptional customer service in a fast-paced retail environment focused on blowouts. The role emphasizes sales and customer interaction, ensuring clients receive a top-notch experience while promoting membership sales and retail products.

Responsibilities

• Provide excellent customer service to clients.
• Assist in membership sales and promote retail products.
• Maintain a professional demeanor under pressure.
• Utilize Point of Sale (POS) systems for transactions.
• Resolve customer issues and provide solutions effectively.
• Multitask efficiently in a busy environment.

Requirements

• High school diploma or GED required.
• Experience in a customer service-centric environment preferred.
• Ability to work weekends and holiday eves is mandatory.
• Strong problem-solving and troubleshooting skills.
• Experience with POS systems such as Booker, MindBody, or SalonCloud is preferred.

Nice-to-haves

• Previous salon or spa experience is a plus.
• Ability to work at a sustained, fast pace.

Benefits

• Competitive hourly wage of $14-18+ depending on performance.
• Free monthly services for employees.
• Commission on membership sales.
• Flexible working hours.
• Discount on retail products.