Sales Associate/Customer Service Representative

$41,600 - $72,800/Yr

Drybar Shops - Newton, MA

Part-time,Full-time - Entry Level

Newton, MA

About the position

The Sales Associate/Customer Service Representative role is designed for individuals who thrive in a fast-paced, customer-centric environment. This position offers flexible scheduling and the opportunity to earn competitive compensation through base pay and commissions. The role focuses on providing exceptional customer service while promoting retail products and membership sales.

Responsibilities

• Provide outstanding customer service to clients
• Assist in retail sales and promote membership options
• Operate point of sale systems efficiently
• Maintain a professional demeanor under pressure
• Multitask effectively in a fast-paced environment
• Engage with customers to create a fun and welcoming atmosphere

Requirements

• 1+ years' experience in a fast-paced, customer service-centric environment
• Ability to operate a point of sale system
• Strong problem-solving skills
• Track record of providing exceptional customer service
• Ability to multitask effectively

Nice-to-haves

• Experience in social media management

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance