Sales Associate / Customer Service Representative

$31,200 - $33,280/Yr

Drybar Shops - Lyndhurst, OH

Part-time,Full-time - Entry Level

Lyndhurst, OH

About the position

The Sales Associate / Customer Service Representative at Drybar is responsible for providing exceptional customer service in a fast-paced retail environment focused on blowouts. The role emphasizes sales and customer interaction, ensuring clients receive a high-quality experience while promoting retail products and services.

Responsibilities

• Provide excellent customer service to clients.
• Assist in membership sales and promote retail products.
• Operate Point of Sale (POS) systems efficiently.
• Maintain a professional demeanor under pressure.
• Multitask effectively in a fast-paced environment.

Requirements

• 1+ years' experience in a fast-paced, customer service-centric environment.
• High school diploma or GED.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Track record in providing outstanding customer service.

Nice-to-haves

• Previous experience with Point of Sale Systems.
• Previous salon/spa experience.

Benefits

• Competitive compensation plan starting from $15 or $16 per hour.
• Membership sales bonus.
• Free services.
• Flexible hours.
• Discounts on all retail products.
• Clear career path to grow as a professional.
• Ongoing training.